Your data

Complain about how we handle your data

If you think we have handled your personal information wrongly, you can complain to us directly using the form below. You do not need to use any particular form of words, and it costs nothing.

You do not have to use the form. You can also email hello@acoustaplot.co.uk, or write to us at ACOUSTAPLOT LTD, 81 Howarth Road, Wimborne, England, BH21 2FG — the same 30-day acknowledgement applies whichever way you get in touch.

What happens when you complain

• We will acknowledge your complaint within 30 days of receiving it.
• We will look into it and respond without undue delay, telling you the outcome.
• If we need more information from you to investigate, we will ask promptly.
• We will tell you what we have changed, if anything.

Please don't send us health information

You do not need to tell us anything about your health, or anyone else's, to make a complaint or to get help. Please don't. If you do send it to us anyway, we will remove it from our records rather than keep it.

You can also go to the regulator

You can complain to the Information Commissioner's Office at any time — you do not have to come to us first, and complaining to us does not affect that right. The ICO is at ico.org.uk/make-a-complaint or on 0303 123 1113.

See our privacy policy for what we collect and why.