Trade Licence Agreement

This agreement sets out the commercial terms of a Trade Licence with ACOUSTAPLOT LTD (company number 17389299), trading as AcoustaPLOT, registered in England and Wales: you commit to buying reports for 12 months at an expected monthly volume, and in return you pay a trade price for each report. It applies in addition to, not instead of, our general terms of use — in particular section 1 (what a report is and is not suitable for), section 6 (acceptable use), section 8 (the business-customer basis, including the liability cap that applies to you) and section 9 (governing law). Where this agreement and the general terms conflict on a point specific to a Trade Licence, this agreement takes priority for that point. You confirm you accept this agreement, as well as the general terms, when you complete Trade Licence sign-up.

Trade Licence Agreement version: trade-terms-2026-10-08-DRAFT. Quote it if you need to show which version was in force when you signed up. Earlier versions are kept unchanged for reference: trade-terms-2026-09-07b.

1. Who this is for

A Trade Licence is for businesses and professionals — surveyors, fencing and acoustic-barrier installers, estate agents, developers, and similar — buying reports to use in their own client-facing work, rather than for their own single property. Trade prices apply to every report we sell at a fixed list price, and to the Barrier Planning Report. They do not apply to a Measured Survey, which is quoted individually, or to other add-ons, which are charged at their ordinary price.

2. Trade prices

For each report you order under your Trade Licence, you pay our ordinary consumer list price for that report, as shown on our pricing page at the time you order it, less the discount for your commitment band:

• 1–4 reports a month — 5% off the list price
• 5–14 reports a month — 12% off the list price
• 15 or more reports a month — 25% off the list price

Trade prices are worked out to the penny, with any fraction of a penny rounded down in your favour. If you opt into branding (section 4), each report issued under your branding carries a separate branding fee of £30 per report, which is not discounted. There is no upfront or monthly fee for the commitment itself: each report is paid for by card, through Stripe, when you order it. All prices are the total you pay. ACOUSTAPLOT LTD is not currently registered for VAT, so no VAT is added. If you think a charge is wrong, tell us at noise@acoustaplot.com and we will investigate.

3. Your commitment, band and term

The trade discount is given in return for a commitment of 12 months (the minimum term) at the monthly volume band you choose when you sign up. Your band, its discount and your branding choice are recorded against your account when you sign up, and the discount for that band applies to every report you order during the term. The term starts when you confirm your commitment using the link we email you, and ends 12 months later.

Your band is the one you declare. If your paid orders over any three months of the term average below your band, we may contact you to review your band with you; we will not change the price of a report you have already ordered.

If your commitment ends before the end of the 12-month term, trade prices stop applying to any report you order after that point. At the end of the term your commitment ends and trade prices stop applying unless you make a new commitment; it does not renew automatically. If the Service becomes permanently unavailable for reasons within our control to remedy but we choose not to (including AcoustaPLOT ceasing to trade), your commitment ends from that point and you have no further obligation under it.

4. What the licence covers

Unlike a report bought individually by a consumer, a report issued under your Trade Licence is: transferable — you may hand it to your own customer as your deliverable; and, where you have opted into branding and pay the per-report branding fee, may be issued under your own branding rather than AcoustaPLOT's. Branded reports are being introduced; until branding is available on your account we will not charge the branding fee, and we will tell you when it is. As with every report we issue, our duty of care runs only to the customer who purchased it — under a Trade Licence, that is you, not your own customer or anyone else you or they pass the report to. If your own customer or another third party needs their own basis to rely on the report's findings, that is a matter for you to arrange with them; it is not something this licence, or the report itself, provides. This licence does not transfer our copyright or database rights in the report or our underlying methodology, software or data (general terms, section 5) — it is a licence to use and pass on the specific report you were issued, not a right to reproduce our templates, methodology or brand for your own products, or to build a competing service from it.

5. Liability

Section 8 of our general terms of use applies to your Trade Licence: our total liability to you, in aggregate, is limited to the fees you paid us in the twelve months before the claim arose, subject to the reasonableness test in the Unfair Contract Terms Act 1977, and does not limit our responsibility for death or personal injury caused by our negligence, or for fraud. We do not currently hold a professional indemnity insurance policy specific to a Trade Licence customer's own reliance on a report; if that matters to your own risk assessment, ask us before you sign up rather than after a claim arises.

6. Your own customers and data protection

If you share or rebrand a report for your own customer, you are responsible for how you describe it to them and for your own dealings with them — as section 4 above says, we have no relationship with, and accept no liability to, your customer directly. Where you submit an address or other personal data to us on your customer's behalf, you and we each act as an independent data controller for our own processing of it; see our privacy policy for how we handle data you or your customers submit. A dedicated data processing agreement is available on request if your own compliance obligations require one.

7. Confidentiality

Each of us will keep the other's non-public business information confidential and use it only to perform this agreement, except where disclosure is required by law or regulation.

8. Whole agreement, variation and governing law

This agreement and our general terms of use are the whole agreement between us for your Trade Licence, and replace anything discussed beforehand. We may update this agreement from time to time; where a change is material we will tell you before it applies to reports you order after that point, and continuing to use the Service after that point means you accept it. A change to the discount for a band does not change the discount on a commitment you have already made, for the rest of its term. This agreement is governed by the law of England and Wales, on the same basis as general terms section 9.